DeAnne Rosenberg, Inc.

Customized Training Materials for Corporate In-house Training Staff

All workshops presented by DeAnne Rosenberg, Inc. are custom designed with the client so that each program meets their training goals and is appropriate for those participating. The customization process is accomplished in three steps.

Step number one involves meeting with the client to learn exactly what they wish to accomplish (goals) as a result of the training. We would also want to know the basis on which you would judge the success of the training. We would also ask about the company's performance management and compensation strategy.

The second step would involve a series of interviews (perhaps by phone but in person is always preferred) of several of the participants and/or their managers to learn about problems and issues that might be addressed in the training. These interviews (the data) would give us a good understanding of the company culture and enough information to design the workshop(s), including appropriate simulations, case studies, role-plays and video rentals.

Step three occurs when the design is complete. It would be submitted to you for revision, comments, ideas, etc. The materials may go between us two or three times until they are "right". The entire customization process is generally accomplished in about four weeks after data collection.

Optional services include "training the trainer" and programming the material for interactive computer application.